About Luckymate Casino
Luckymate is a UK-facing online casino and sportsbook that launched in 2025 under a full UK Gambling Commission licence. This page sets out who runs it, how it is regulated, and how you can reach support — so you know exactly who you are dealing with before you deposit a penny.
Table of contents
Company background
Luckymate Casino is operated by Anakatech Interactive Limited, a company registered in Malta under company number 61918. The brand went live in 2025 and targets players in the United Kingdom with both casino games and a sportsbook.
The operator runs the site mobile-first. There is no native app to download; instead, you use the mobile-optimised website, which handles registration, deposits, gameplay and withdrawals on any modern phone or tablet browser.
The stated focus is straightforward: a compact game library from established studios, transparent bonus terms, and same-day withdrawal handling after verification. Studios supplying the site include Pragmatic Play, Pragmatic Play Live, Playtech Live, Evolution, Blueprint Gaming, Games Global, Eyecon, Inspired Gaming and Play’n GO, covering slots, live casino, roulette, blackjack, baccarat and poker. The flagship title is Big Bass Splash from Pragmatic Play, which also anchors the welcome offer. For the full product overview, see our Luckymate review.
Licensing and regulation
Luckymate holds a licence from the UK Gambling Commission under account number 48789. That is the strongest licence available for the British market — it means the operator is legally permitted to serve UK players and must meet ongoing standards on fund protection, fair gaming and dispute handling.
Regulatory compliance at Luckymate includes:
- Identity verification (KYC) before your first withdrawal. Accepted documents include proof of ID (passport, birth certificate, driving licence or ID card), proof of payment method (image of your debit card front and back, or an eWallet login), proof of address (utility bill or bank statement dated within the last 3 months) and a selfie. According to the operator, verification should not take more than a couple of days.
- Fair gaming through licensed software from the providers named above, all subject to the UKGC’s technical standards.
- Minimum age of 18, enforced at registration and verification.
- Clear withdrawal rules: a £10 minimum withdrawal, no maximum withdrawal limit, and no fees charged by the casino. Requests totalling over £1,000 may require additional verification.
How do I contact Luckymate?
Luckymate offers live chat, a contact form and email support — but no phone line. Live chat runs 8am–11pm Monday to Friday and 10am–10pm on Saturday and Sunday; outside those hours, email support@luckymate.co.uk or use the on-site contact form.
Support channels at a glance:
- Live chat — 8am–11pm (Mon–Fri), 10am–10pm (Sat–Sun)
- Email — support@luckymate.co.uk
- Contact form — available on the site at any time
Registration details: the operator is Anakatech Interactive Limited, registered in Malta (company number 61918), trading under UK Gambling Commission licence 48789. Those details matter if you ever need to escalate a complaint — the UKGC licence means you also have access to an approved alternative dispute resolution service.
Our commitment to players
Security and fair play sit under the UKGC licence, but the practical safeguards are what affect you day to day. Luckymate provides the full standard toolkit for safer gambling:
- Deposit limits you set yourself
- Session reminders and reality checks
- Time-outs for short breaks
- Self-exclusion, including integration with GAMSTOP, the national self-exclusion scheme
On payments, the commitment is concrete: after verification, the operator’s Cash-out Policy states withdrawals are processed as quickly as possible, usually within the same business day and in some cases no later than 3 business days, with no fees. UK payment rails include Visa Debit, Mastercard Debit, Apple Pay, Google Pay, Skrill, Neteller, PaySafeCard, Trustly and bank transfer, with a £10 minimum deposit. More detail is available on our Luckymate responsible gambling, and the operator’s own rules are covered on the Luckymate terms and conditions.
Frequently asked questions about Luckymate
Is Luckymate legal in United Kingdom?
Yes. Luckymate operates legally in the United Kingdom under a UK Gambling Commission licence, account number 48789, held by Anakatech Interactive Limited (Malta, company number 61918). UK players aged 18 or over can register, deposit and play within the protections that licence requires.
How do I create a Luckymate account?
Register on the mobile-optimised website — there is no app. Provide your personal details, confirm you are 18 or over, and set your account limits. Before your first withdrawal, complete KYC with proof of ID, address, payment method and a selfie; verification takes a couple of days at most.
What payment methods does Luckymate support in United Kingdom?
Luckymate supports Visa Debit, Mastercard Debit, Apple Pay, Google Pay, Skrill, Neteller, PaySafeCard, Trustly and bank transfer. The minimum deposit is £10 and the minimum withdrawal is £10, with no maximum withdrawal limit. PaySafeCard is deposits only. The casino charges no payment fees.
How do I claim the Luckymate welcome bonus?
Deposit £10 or more with Visa debit, Mastercard debit, Apple Pay or Google Pay using promo code MATE50, then stake £10 on slots. You receive 50 bonus spins on Big Bass Splash (£0.10 per spin, x1 wagering, £100 max cashout). Spins are valid for 24 hours; the offer expires in 7 days. T&Cs apply.
Now you know who is behind Luckymate, how it is licensed and how to reach it — the next step is to see the site yourself and claim the welcome offer with code MATE50.